Last night there was a storm and some of the tiles came off of your roof. Which conversation would you prefer?
1. “Hi Mary, this is John Smith. Some of the tiles came off my roof last night.”
“Oh I’m sorry Mr. Smith, yes that storm was really something, wasn’t it? We’ll get help to you right away.”
2. “All our representatives are busy with other customers. Your wait time is approximately 20 minutes. Please hold.”
Customers have expressed their greater satisfaction when they have a local agent.
A recent study measured the satisfaction of homeowners when they had to file a claim for damages covered under their homeowner’s policy.
Local agents are known as the “personal insurance industry”. Those who have to go through direct channels – typically online or by calling a call center- are much less satisfied with the results. Satisfaction is 50 points higher among customers who file a claim through their agent than among those who file a claim through “direct channels”
For the industry average, the call center experience fails to deliver the same level of service as an agent. Especially during times of hardship when someone’s house has been destroyed or their valuable possessions have been lost, it’s difficult for a call center representative to replicate the personal relationship customers get with an agent.
California is subject to storms that can happen at any time. Your home is probably your largest investment and surely you would like the best coverage and service for it. Scurich Insurance Services is your local agent. Why not call them today for a free quote and suggestions for what you need. They will be ready to help you when you need it.
Scurich Insurance Services has proudly served the Monterey Bay area since 1924. Scurich will take care of all of your insurance needs. Are you a business owner, did you get a new car or maybe you are looking to protect your family in the event of a tragedy? Give us a call, we can help!
Let Scurich Insurance Services know if you are a Happy Customer!
We are located at:
Scurich Insurance Services
320 East Lake Avenue, PO Box 1170
Watsonville, CA 95077-1170
Office: 1-831-722-3541
Toll Free: 1-800-320-3666
Website | Facebook | Blog | LinkedIn | Happy Customer
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Congratulations, Teddy Rico from Watsonville, CA! You are the winner of our iPad promotion!
Photos to follow!
Content provided by Scurich Insurance Services
Scurich Insurance Services has proudly served the Monterey Bay area since 1924. Scurich will take care of all of your insurance needs. Are you a business owner, did you get a new car or maybe you are looking to protect your family in the event of a tragedy? Give us a call, we can help!
Let Scurich Insurance Services know if you are a Happy Customer!
We are located at:
Scurich Insurance Services
320 East Lake Avenue, PO Box 1170
Watsonville, CA 95077-1170
Office: 1-831-722-3541
Toll Free: 1-800-320-3666
Website | Facebook | Blog | LinkedIn | Happy Customer
Read more
When wood, coal, natural gas and gasoline burn carbon monoxide is the invisible gas that emanates from those fuels.
Carbon monoxide is released when using gas in your cooking or heating, having a fire in the fireplace or grilling with charcoal. Yes, even your gas dryer releases carbon monoxide.
People even die from carbon monoxide poisoning and in 2010, fire departments treated more than 80,000 carbon monoxide incidents.
Carbon Monoxide Prevention
Contact a professional and inspect all carbon monoxide emitting equipment. Make sure the equipment has unobstructed ventilation areas. After a snowfall, make sure that vents are still clear.
Grills should be used outdoors, not inside. Do not use the stove to heat your house, don’t run your car in the garage, yes, even with the garage door open.
Make sure you have carbon monoxide alarms.
CO alarms
Just like fire alarms, carbon monoxide alarms should be in central locations. Right outside of bedrooms and on every level of your house. Test your alarm monthly, and replace as needed
Read the entire article here.
Content provided by: http://blog.cinfin.com/2013/10/22/carbon-monoxide-dangers/
Scurich Insurance Services has proudly served the Monterey Bay area since 1924. Scurich will take care of all of your insurance needs. Are you a business owner, did you get a new car or maybe you are looking to protect your family in the event of a tragedy? Give us a call, we can help!
Let Scurich Insurance Services know if you are a Happy Customer!
We are located at:
Scurich Insurance Services
320 East Lake Avenue, PO Box 1170
Watsonville, CA 95077-1170
Office: 1-831-722-3541
Toll Free: 1-800-320-3666
Website | Facebook | Blog | LinkedIn | Happy Customer
Read more
Without any warning, a kitchen fire can occur when you are busy cooking. Here are some safety tips to prevent a fire:
- Don’t wear anything that can catch fire. That includes long sleeves and loose fitting clothes. Make sure your clothes fit tight.
- Move all towels, pot holders, paper towels and anything else that can easily catch fire.
- Keep children a safe distance from hot areas.
- Make sure all pots have lids that fit securely on them.
- Never, EVER leave the kitchen while you are cooking. If you must leave, turn off all the burners.
Make sure you have an easily accessible fire extinguisher in your kitchen in case of a fire. In case of a uncontrollable fire, make sure you have a safe escape plan that you have practiced with your family.
Give us a call today for a review of your homeowners insurance policy.
Scurich Insurance Services has proudly served the Monterey Bay area since 1924. Scurich will take care of all of your insurance needs. Are you a business owner, did you get a new car or maybe you are looking to protect your family in the event of a tragedy? Give us a call, we can help!
Let Scurich Insurance Services know if you are a Happy Customer!
We are located at:
Scurich Insurance Services
320 East Lake Avenue, PO Box 1170
Watsonville, CA 95077-1170
Office: 1-831-722-3541
Toll Free: 1-800-320-3666
Website | Facebook | Blog | LinkedIn | Happy Customer
Read more
When making a significant purchase, you do your homework. Consumer reports on electronic gadgets to safety ratings for cars and inspection of a new house are all part of your homework. Why wouldn’t you think you should do the same with insurance?
Myth #1: Most people believe all insurance is the same
It’s not. Not all insurance companies are all financially equal. That can cause some problems in the future for claims. To do your homework about the financial strength of the insurance company, go to A.M. Best Co. They are an independent provider of insurer ratings.
Myth #2: Every insurance company provides the same coverage
Most insurance companies provide similar coverage, but every insurance company is different. That can mean unique conditions and limitations.
Myth #3: All customer service, including claims processing, are the same with every insurance company
Every company is different and that means different standardized policies for handling claims and basic customer service calls. You can go to your states Department of Insurance to find out where you company ranks with customer complaints.
Myth #4: There is no flexibility in the cost of your insurance
Contact us and we will work with you on how we can save you money based on your lifestyle or any other possible changes to your deductible. We can also shop around for you to find the policy that fits your needs.
Scurich Insurance Services has proudly served the Monterey Bay area since 1924. Scurich will take care of all of your insurance needs. Are you a business owner, did you get a new car or maybe you are looking to protect your family in the event of a tragedy? Give us a call, we can help!
Let Scurich Insurance Services know if you are a Happy Customer!
We are located at:
Scurich Insurance Services
320 East Lake Avenue, PO Box 1170
Watsonville, CA 95077-1170
Office: 1-831-722-3541
Toll Free: 1-800-320-3666
Website | Facebook | Blog | LinkedIn | Happy Customer
Read more
Thank you for everyone who has participated in Missy’s 2nd Annual Golf Tournament! We have uploaded some fun pictures from the event.
Enjoy!
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| John, Joey and Matt Powers with Matt Clifton |
Meet our low net winners |
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| Here are our low gross winners |
Brian Dobler won closets to the pin.Will Burkett, Jason Kane, John Kane join him |
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| Carol Bowers is the winner of woman’s longest drive |
Mike & Tony, the grill masters |
A complete list of winners:
Low Gross Team (Score 60)
Mark Corley
Bert Salady
Ron Taylor
Low Net Team (Score Net 55)
Steve McChesney
Lisa Marinovich
Robert Zuniga
Mike Threet
Closest to the Pin
Brian Dobler
Longest Drive (Men)
Mario Sulay
Longest Drive (Women)
Carol Bowers
Scurich Insurance Services has proudly served the Monterey Bay area since 1924. Scurich will take care of all of your insurance needs. Are you a business owner, did you get a new car or maybe you are looking to protect your family in the event of a tragedy? Give us a call, we can help!
Let Scurich Insurance Services know if you are a Happy Customer!
We are located at:
Scurich Insurance Services
320 East Lake Avenue, PO Box 1170
Watsonville, CA 95077-1170
Office: 1-831-722-3541
Toll Free: 1-800-320-3666
Website | Facebook | Blog | LinkedIn | Happy Customer
Read more
